Data Deletion Policy
Jhalod Vikas
1Introduction and Scope
This policy clarifies our principles regarding retention periods, deletion mechanisms, and data processing. We are committed to handling your data responsibly and safeguarding your privacy.
This policy is part of our Privacy Policy.
2Data Retention Principles
We retain personal information only for legitimate purposes and necessary duration:
Providing Core Services
Account functionality and service continuity
Legal Obligations
RBI compliance for NBFCs (5+ years for KYC data)
Dispute Resolution
Handling legal disputes and enforcing agreements
Security
Fraud prevention, monitoring, and investigation
Security: All retained data is protected with AES-256 encryption and strict access controls.
3Data Deletion Mechanism
When you close your account or our services are terminated:
Grace Period (Within 90 days)
Data removed from active systems but retained in isolated backup. Account restoration may be possible during this period.
Permanent Deletion (After 90 days)
All personal data permanently deleted, except legally required information.
Backup Data
Encrypted data may temporarily remain in disaster recovery backups until the next cycle. Strictly isolated and not used for operations.
How to Request Deletion:
4Contact Us
For questions or to exercise your rights:
Email: info@itecksyssoftware.com
Response commitment: Within 10 working days